![]() ![]() If things aren't working as smoothly as they should or you're frequently experiencing problems, run a security scan. To avoid losing important files and photos if the problem escalates, back up all your files to an external hard drive or to online cloud storage. Back up your filesĮven small problems, such as your computer running slowly, could be symptomatic of a bigger issue. ![]() With a desktop PC do so by turning off the power at the mains, and with a laptop do so by removing and replacing the battery. If it won't turn off, you can force a complete shut down. If your computer screen has frozen you can usually force a shut down by holding down the power button until the computer turns off, then start up again. It's quick and easy so is always worth trying first. This has become a cliché but it solves many desktop and laptop problems. If your computer starts up normally, but then has a problem once it has started, such as the screen freezing or it is running very slowly, there are a number of tricks you can try. Need to replace a faulty laptop? Find the right laptop for you and avoid the worst with our best laptop recommendations. We've focused on repair tips for Windows PCs rather than Macs, as Windows PCs tend to be prone to more glitches – though some of the tips will also work for Macs. None of our suggested solutions below risk further damage to your computer if you follow the steps carefully. If your computer develops a fault, before you fork out for professional computer repair, here are some easy tips to try yourself.
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